Support > Forums > OpenBots Studio > Recorder tools are not working
All the recorder tools throw an unhandled exception error. Unable to load DLL 'mozglue'. The specified module cannot be found.
This forum has 317 topics, 687 replies, and was last updated 4 months ago by Nataly Alvarado...
I fixed it by installing the x64.exe AND the x86.exe of Update for Visual C++ 2013 and Visual C++ Redistributable Package on my Windows 10 machine.
Download here: https://support.microsoft.com/en-us/help/3179560/update-for-visual-c-2013-and-visual-c-redistributable-package
Just running the x64.exe did not fix the issue. Only worked after I ran also the x86.exe. Maybe the x86.exe by itself is enough, I cannot tell since the problem is now fixed on my machine. Try running both 32 and 64 bit installers to see if it helps.
--Good luck, Wim De Groote
Hello!
The issue encountered with the recorder is most likely caused by your machine�s configuration. Further investigation would be needed, as many factors could be affecting it.
However, the best approach to use the Element Action command is by indicating the targeted element�s xpath on the Xpath field. The xpath can be modified as needed by using the site�s HTML information, also variables and wildcards can be included. The best way to obtain this information is by inspecting the element on your web browser. Please, refer this Academy course for a detailed guide on Website Automation: RPA Challenge � Input Fields
Note: You will need to enroll to the course in order to access it. The demo was made in version 1.4.0.
I recommend enrolling to Academy, where you�ll have access to multiple courses available, including: Essentials of RPA, Setup and Configuration and Practice Automations. After completing these courses, you have the option of taking the OpenBots Developer Certification.
In addition, our YouTube channel contains quick videos that you can use as reference to get started: OpenBots � Youtube
Hi Marco,
The issue encountered with the recorder is most likely caused by your machine�s configuration. Further investigation would be needed, as many factors could be affecting it.
However, the best approach to use the Element Action command is by indicating the targeted element�s xpath on the Xpath field. The xpath can be modified as needed by using the site�s HTML information, also variables and wildcards can be included. The best way to obtain this information is by inspecting the element on your web browser. Please, refer this Academy course for a detailed guide on Website Automation: RPA Challenge � Input Fields
Note: You will need to enroll to the course in order to access it. The demo was made in version 1.4.0.
I recommend enrolling to Academy, where you�ll have access to multiple courses available, including: Essentials of RPA, Setup and Configuration and Practice Automations. After completing these courses, you have the option of taking the OpenBots Developer Certification.
In addition, our YouTube channel contains quick videos that you can use as reference to get started: OpenBots � Youtube
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