Support > Forums > OpenBots Studio > OpenBots - Studio Installer Error
March 23,2023 at 3:34 PM
I downloaded the 'OpenBotsStudio_v2.0.0.exe' today and tried installing it on a couple Windows machines. I was logged in as Administrator and made sure there were no pending updates or errors when running sfc /scannow. Upon installing the .exe, I was presented with the following Error : 'Service "OpenBotsSvc' (OpenBotsSvc) failed to start. Verify that you have sufficient privileges to start system services'. Now, I should also mention that I was able to successfully install several other programs, such as PowerBI, SQL Server Management Studio, MySQL Workbench and Server, and Chrome. This points me to believe that something is wrong with the most recent installer file. Any thoughts?
This forum has 314 topics, 681 replies, and was last updated 20 days ago by Support Agent
March 23,2023 at 4:26 PM Hi taylor.r,
Thanks for submitting your support request.
Based on the error information, it could be a missing dependency requirement, we will investigate on our end and adjust the installer as needed.
To bypass this, please install the following dependencies and attempt installation again:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-aspnetcore-6.0.15-windows-x64-installer?cid=getdotnetcore https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.15-windows-x64-installer
Let me know if issue persists or if you are able install.
Thanks!
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