Hello Nataly,t

Thanks for your response. As you recommeded, I changed the method to Mouse Click but i am getting the following error:

Type: FormatException, Message: Input string was not in a correc format.

In Addition, I have already validated the element.

Hi ti-distribucion,

This could be due to different reasons. I will include some general points to keep in mind:

1. Make sure the selector is pointing to the correct element. Validate the element using the Element Validator.
2. Native Browser click command supports 2 types of click actions. Simulate and Mouse click. Simulate click sends the action through a background process, this is the preferred option, but is not supported by all websites. Mouse click sends the action through a manual process. So the user will see the mouse cursor move to the element location and send the click.

Usually the preferred method is using simulate click, but if the website does not support it, then we recommend switching to Mouse click. This will also allow you to validate that the mouse cursor is targeting the correct element.

Please let me know if this helps, else we can troubleshoot further.

Thanks!