Support > Forums > OpenBots Server > Unable to connect server to agent

Unable to connect server to agent

Lakshmi Sukumar

  • Reporter
  • Calender Icon December 23,2020 at 3:05 PM

Hi, Unable to connect to server installed on my system with bot agent installed on my system. Sever url: http://localhost:81/

This forum has 65 topics, 191 replies, and was last updated 9 months ago by Ghouse Shaik

Andy Menon

  • Participant
  • Calender Icon July 26,2021 at 5:15 PM

Hello, This is my very first post to this forum.

I installed the Server as part of the training course. But how do I login as admin for the first time? What are the default credentials?

thanks and sorry if I missed something in the training.

Cameron [OpenBots]

  • Participant
  • Calender Icon February 03,2021 at 9:57 PM

Hello Rotfcoy,

In this case I am referring to placing "::1" in the IP Address field for the Agent entry in the Server. You will want to use http://localhost:81/ for the URL. An HTTP 400 error is usually accompanied by additional text stating that the Agent record could not be found. Please verify that the MAC address matches the Agent Machine Info, and the IP Address field matches the "Server Generated IP" field in the Machine Info. The "Server Generated IP" field will be filled by pinging the server at the URL provided in the main Agent screen. You can also upgrade to v1.3.0, where the MAC Address and IP Address fields have been made part of an optional "Enhanced Security" feature, simplifying Agent setup.

Cameron

Rotfcoy

  • Participant
  • Calender Icon February 03,2021 at 6:31 AM

Hi Cameron,

I have the same issue when connecting OB Agent to the OB Server on local host. I got Status Error 400 when i used this URL (http://localhost:81/) on the OB Agent Login Page. Then i tried with �::1� in the URL Input field, the OB Agent was closed automatically. Any solution?

Cameron [OpenBots]

  • Participant
  • Calender Icon December 24,2020 at 7:26 PM

Hello,

One key caveat to connecting a local agent is that the IP Address for the Agent will be received by the Server as "::1". You can see this by placing the server URL into the Agent's designated field, then opening the Machine Info tool by right clicking on the Agent icon in your taskbar. This tool will also provide you with the necessary MAC Address and Hostname for the Agent. You should also make sure to use the exact Username and Password you set when creating the Agent in the Server for the connection.

If you have further issues please respond here with the exact error message provided and we can work from there.

Cameron

Nataly Alvarado...

  • Participant
  • Calender Icon December 24,2020 at 6:09 PM

Hello,

In order to connect to Openbots server, you need to indicate the correct information when creating your agent. You can find this information by right-clicking the Openbots Agent icon located on the system tray, then selecting Machine Info. Please use the image below as reference.

Machine Info

You will be prompted to a window containing the following information: Domain\Username Machine Name MAC Address IP Address Server Generated IP

Use the copy/paste functionality to easily retrieve the values and input them in server.

In addition, please refer to this Openbots server walkthrough video found on the Openbots Youtube channel:OpenBots Server: How to Get Started

Hope this helps!

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