Support > Forums > OpenBots Server > job stuck in assigned status

job stuck in assigned status

TI Distribucion

  • Reporter
  • Calender Icon August 12,2023 at 3:20 PM

Hello,

There is a job stucked in assigned status. How can i kill that job?

Thanks

This forum has 65 topics, 191 replies, and was last updated 9 months ago by Ghouse Shaik

Nicole [OpenBots]

  • Participant
  • Calender Icon August 14,2023 at 5:25 PM

Hi ti-distribucion,

​Please note that jobs marked as "Assigned" are jobs that are attempting to form an Agent connection. Since this job is not in "In Progress" state, it means that the job could not start running, therefore, it cannot be killed.

The Agent connection attempts should not last more than 5 - 10 minutes. If the job has been as "Assigned" for longer, then it means that the connection failed and Server was unable to update the status to "Failed". Keep in mind that this is only a status label, the Agent is not busy or executing any jobs. So, you should still be able to run jobs with the same Agent.

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